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Originally featured
on the Toast Restaurant Blog 8 Examples of Awesome
Restaurant Social Media Marketing
se these examples to inspire constantly monitoring their Yelp and friendly persona online. They’re
U your restaurant social media business page. A Paris employee not afraid to talk about their flaws and
marketing efforts and apply responds to every single review, the make a public attempt to improve upon
them to your own business. good and the bad, with a personal them. The managers on Yelp! use any
response addressing the reviewer’s negative reviews as an opportunity to
1) RESPOND TO YELP! comments. learn about their business and to turn
REVIEWS naysayers into brand advocates. Even
Why it’s awesome: By addressing if you’re not able to address every post
Who: Paris Creperie negative reviews and showing on your Yelp! page, it’s a good idea to
appreciation for positive ones, the address your disgruntled customers and
What: The managers at Paris are Paris team has created a transparent to try to turn that relationship around.
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