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01 Executive 04 Demand 12 Hiring & 15 Sales 44 Technology & 51 Resources 55 Directory
Demand
Executive
Hiring &
Technology &
Sales
Resources
Directory
Generation
Summary
Training
Experimentation
Management
Management
Training
Generation
Experimentation
Summary
Hiring & Training: Day Two & Three
Day Two is all about Microsoft Office 365 Day Three begins with an Office 365 Product
(Module 1: Office 365 Product Knowledge). knowledge assessment using gamification.
The rest of the

day will focus on

The Office 365

target audience

(Module 2: Office 365

Target Audience and

Call Navigation).

BPAs will learn

Business Productivity Advisors (BPAs) will have which Business
their first exposure to the Office 365 enterprise Decision Makers

suite, as well as participate in hands-on (BDMs) they need to contact and how the
activities. Day two will end with a post-training consultative conversation should flow. Also Confidential. For Microsoft Office 365 Internal and Channel Partner use only.

assignment where the BPA can demonstrate discussed are the three stages of call navigation,
what they learned in the Office 365 Product creating effective intros/elevator pitches,

Knowledge training. The BPA is typically given objection handling, and basic research skills to
2 to 3 days to complete the activities. obtain company information.

Office 365 12 12 Main Menu
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