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Healing Voices







               MODULE 5              ADDRESSING COMMUNICATION BARRIERS

                   Introduction ...........................................................................................................................142
                   Section 5.1: When to intervene .............................................................................................144
                   Section 5.2: How to address communication barriers ..........................................................152
                   Section 5.3: Intervening nonintrusively ................................................................................161
                   Review ..................................................................................................................................166



               MODULE 6              CULTURAL DILEMMAS

                   Introduction ...........................................................................................................................170
                   Section 6.1: Cultural misunderstandings ..............................................................................171
                   Section 6.2: Criteria for addressing communication barriers caused  by cultural
                               misunderstandings ............................................................................................179
                   Section 6.3: Effective intervention........................................................................................192
                   Review ..................................................................................................................................204



               MODULE 7              LEGAL INTERPRETING FOR SURVIVORS

                   Introduction ...........................................................................................................................208
                   Section 7.1: Accuracy, impartiality and scope of practice ....................................................210
                   Section 7.2: Legal requirements when interpreting for survivors .........................................226
                   Section 7.3: Lawyer-client privilege .....................................................................................234
                   Review ..................................................................................................................................237


               MODULE 8              SEXUAL AND DOMESTIC VIOLENCE


                   Introduction ...........................................................................................................................240
                   Section 8.1: The impact of sexual and domestic violence ....................................................242
                   Section 8.2: Interpreting for survivors of sexual and domestic violence ..............................257
                   Section 8.3: Child abuse .......................................................................................................267
                   Review ..................................................................................................................................276


               MODULE 9              GLOBAL SKILLS REVIEW

                   Introduction ...........................................................................................................................282
                   Section 9.1: Review ..............................................................................................................284
                   Section 9.2: Terminology ......................................................................................................286
                   Section 9.3: Self-care assessment .........................................................................................293
                   Review ..................................................................................................................................310

               GLOSSARY REFERENCES ...................................................................................................312

               BIBLIOGRAPHY .....................................................................................................................313


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